Returns

Please note that all items must be returned in a saleable condition. Customer hygiene is paramount, items can only be returned for a refund if they are unopened, unused and with all tamper-resistant seals, packaging and any cellophane intact. All items returned will be inspected on return. 

We are unable to offer a replacement or refund on items that are not re-saleable and reserve any right to not accept non-compliant returns for health and safety purposes.

Once your return has been received by our distribution centre, it can take up to 10 days for your products to be processed back, and refunds can take up to 5 working days to show on your account. 

You have 28 days from the date you receive your order to return it for a refund.

Please note return will automatically be rejected if the return is over the period of the return and refund time. 

Please note that we reserve the right not to accept orders from customers with unusual or suspicious returns behaviour and used products or returns ineligible for a refund will not be shipped back.